SHOPPING GUIDE

How to buy

Please follow these steps to buy on www.giannilupo.com

1. If the prices are not visible, please check if you are on the correct site: Europe or Italy. You can easily find out by checking the menu bar.
2. Choose the category of your interest.
3. Look for the garments that you want and click on the images to see them in detail.
4. After selecting the product just click on the “ADD TO CART” button.
5. Complete account registration process together with the shipping details form.
6. If you are a new customer, please fill up the registration form and press "Save"
7. Pick the shipping method.
8. Click on the Paypal icon. You will be redirected to the Paypal website to make the payment. You can choose to pay with your Paypal account or card.
9. Confirm your order.
10. At the end of the process you will receive an email with the confirmation of your order.
11. We reserve the right to verify shipping service coverage for the provided address, including specific cases such as minor islands or hard-to-reach locations. If delivery cannot be completed, we may contact the customer to request the selection of an alternative pickup point available via the indicated website. If no suitable solution is found, we reserve the right to cancel the order with a full refund