Payments and invoices

Which payment methods do you accept?

We accept the following payment methods: Visa, Visa Electron, Mastercard, American Express and PayPal. All available payment options will be displayed at checkout.

Why has my card been declined?

Your card may be declined for several reasons, including:

• Spending limit reached: Your card may have reached its daily or monthly spending limit. Please contact your bank or card issuer for further information.
• Expired card: Please check the expiration date to make sure your card is still valid.
• Incorrect payment details: Please verify that the card number, expiration date, security code, billing address and other required information have been entered correctly.
• Bank authorization: In some cases, your bank or card issuer may decline the transaction for security reasons. We recommend contacting them directly if the issue persists.

Is it safe to purchase on our website?

Yes. We take the security of your personal and payment information seriously. Payment information is transmitted securely using encrypted connections and transactions are processed through secure payment systems.

Depending on your card issuer, you may also be required to complete an additional authentication step, such as 3D Secure, before your payment is approved.

Can I request an invoice?

Yes. If you require an invoice, the request must be made during the purchase process and all required billing and invoicing details must be provided at checkout.

Please make sure that all information provided is complete and accurate before confirming your order. Invoice requests submitted after the purchase has been completed may not be accepted or may not be possible to process.